Shipping Policy

At Fluxanx, we understand that receiving your meticulously crafted accessory is a special moment. Every order is handled with care and attention, reflecting the same passion we put into our maximalist, vintage-inspired designs. Whether it’s a Baroque pearl necklace, a Paraiba gemstone ring, or a vintage-style bracelet, we make sure your treasures arrive in perfect condition.

Processing Time

Our team takes 1-3 business days to carefully process and prepare your order. Each piece is individually inspected for quality, ensuring the craftsmanship and materials meet the highest standards. From the shimmering pearls to the intricate metalwork, nothing leaves our hands without thorough attention.

During peak seasons or special promotions, processing time may extend slightly. We always notify customers promptly if any delays are expected, and our goal is to ensure transparency at every step.

Shipping Methods & Delivery

• Standard Shipping: 5-8 business days within the USA, with tracking included and signature confirmation upon request.
• Express Shipping: 2-4 business days for customers needing faster delivery, with full insurance coverage.
• International Shipping: 7-15 business days depending on destination, customs clearance, and local courier schedules. Full tracking and insurance options available for peace of mind.

Packaging & Care

Every accessory is wrapped with protective layers and presented in our signature packaging. Your jewelry is secured in cushioned boxes, complemented by eco-friendly tissue, so it arrives as a luxurious experience. This ensures that delicate pieces such as the Lumière Asymmetric Pearl Drops or the Aurora Crystal Luxe Necklace remain pristine and ready to dazzle.

We recommend keeping your package in a safe, dry place once received. For longer-term storage, use the provided soft pouch or jewelry box to maintain shine and prevent scratches.

Order Tracking & Notifications

Once your order ships, you will receive a tracking number via email. Track your package at any time through the courier’s portal or your account on Fluxanx.com. Notifications will also keep you updated with every major step — from processing, dispatch, to delivery.

Our customer support team is available to assist you with any tracking questions or shipping concerns. Reach us anytime at support@fluxanx.com.

Shipping FAQ

Do you offer international shipping? Yes, we ship to most countries worldwide with complete tracking and optional insurance for valuable pieces.

Can I change my shipping address after placing an order? Contact us within 24 hours to modify your shipping details. We strive to update addresses before the package is dispatched.

Are there expedited shipping options? Yes, choose Express Shipping at checkout for priority delivery with guaranteed handling.

What if my package is delayed or lost? We monitor all shipments and provide full support to resolve any issues promptly, including insurance claims for lost packages.